Privacy Policy for Shaky English

Lorelingo (“we”, “us”, or “our”) operates the Shaky English mobile application (“App”), which is available on iOS and Android. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our App in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

1. Information We Collect

a. Personal Information

• User-Provided Data: We collect personal information such as your name and email address during account creation and login.
• Authentication Data: Users can sign in using their Google or Apple accounts. No additional data (such as profile pictures or friend lists) is collected from these authentication providers. The data shared during login is used exclusively for authentication and identification purposes.

b. Device Information

We may collect device information for debugging and performance improvement through third-party tools such as Sentry and Revenue Cat. This information generally includes error logs, crash reports, and standard device metrics useful for debugging issues.

2. How We Use Your Information

• Authentication and Identification: Personal and authentication data is used solely for account creation, login, and maintaining your unique user identity.
• App Improvement and Debugging: Device information is used exclusively for diagnosing and fixing issues, thereby enhancing user experience and app performance.
• Analytics and User Engagement: We may use aggregated data to understand usage patterns and improve our service. No personal data is used for any form of profiling or targeted advertising.

3. Data Storage, Retention, and Security

a. Data Storage

Your data is hosted on Supabase, which operates on AWS servers in the United States. Due to the international transfer of data, we adhere to applicable legal frameworks and safeguards for cross-border data flows.

b. Data Retention

We retain personal data such as your name, email address, and device data for up to one year after your last activity. After this period of inactivity, your data will be scheduled for deletion. You may contact us to request deletion of your personal data at any time in accordance with applicable laws.

c. Data Security

While we implement reasonable safeguards to protect your personal data, please note that currently, data on our servers is not encrypted. We continuously review and update our practices to enhance data security.

4. Legal Bases and User Rights

a. Under GDPR

• Lawful Bases: We process your personal data under the lawful bases of your consent (when provided), contract necessity, and legitimate interests related to app maintenance and improvement.
• User Rights: You have the right to access, rectify, or delete your personal data. You can request restrictions or objections to the processing of your data, and you also have the right to data portability.

b. Under CCPA/CPRA

• Consumer Rights: You have the right to know the categories and specific pieces of personal data we collect. You can request that we delete your personal data and exercise the right to opt out of the sale of your personal data (if applicable).
• Exercising Rights: Requests can be submitted through the methods detailed in the “Contact Us” section below.

5. Third-Party Services

a. Authentication Providers

We utilize Google and Apple login for user authentication only. No additional personal data is retrieved from these providers beyond what is necessary for identification.

b. Analytics and Debug Tools

Services like Sentry and Revenue Cat are used to collect device-related information for debugging purposes and in-app purchase analysis. This data is used solely for improving app performance and user experience.

c. Other Third Parties

If you use any linked external services or platforms through our App, please note that those services may have their own privacy policies and data practices over which we have no control.

6. Changes to This Privacy Policy

Any changes or updates to this Privacy Policy will be communicated to you within the App. We encourage you to review this policy periodically to stay informed about how we protect your personal information. The date at the top of this document reflects the most recent effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us using one of the following methods:

• Contact URL: https://www.shaky-english.com/contact
• Support Email: contact@shaky-english.com (if applicable)